📦 Delivery and Return Policy
At Doggy Trend, we aim to give your furry friend the best — with fast, reliable shipping and hassle-free returns, no matter where you are in the world.
🚚 Delivery Information
🌍 Worldwide Shipping
We ship to most countries around the globe. All orders are processed within 1–3 business days.
⏱ Estimated Delivery Times
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USA, Canada, UK, Australia, Europe: 4–7 business days
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Other International Locations: 7–10 business days
Please note: Delivery times may vary due to customs delays or high order volumes during festive seasons.
📦 Order Tracking
You’ll receive a tracking link via email once your order is shipped. You can also track your order on our Track Order page.
🧾 Customs & Import Taxes
Some countries may charge import duties or taxes. These are not included in our product prices and must be paid by the customer.
🔁 Return Policy
We want you to be 100% satisfied with your purchase. If something isn’t right, we’ll help make it right.
✅ Eligibility for Returns
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You can request a return within 7 days of receiving your order.
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Items must be:
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Unused and in original condition
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In original packaging
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Returned with proof of purchase (order number)
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❌ Non-Returnable Items
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Used or damaged products
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Items without original packaging
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Clearance or final sale items
📨 How to Return an Item
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Email us at care.doggytrend.com within 7 days of delivery.
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Include your order number and a clear reason for return.
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Attach a photo if the item is damaged or incorrect.
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We’ll review your request and share return instructions.
Note: Customers are responsible for return shipping unless the item is defective or wrong.
💳 Refunds
Once we receive and inspect your return, we’ll notify you. If approved:
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Refunds will be processed to your original payment method.
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Please allow 5–7 business days for the refund to reflect.
📬 Need Help?
Reach out to our customer care team:
📧 care.doggytrend.com
🌐 https://doggy-trend.com